Dashboard

Overview for IT Support

Resolution Rate

94% +2.4%

128 tickets resolved this week

1h 4mAvg Response Time
4.8/5CSAT Score
3Escalations
12Backlog

Ticket Volume

Incoming
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T
W
T
F
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Top Performers

Sarah Jenks

32 Tickets Resolved

#1
JD

John Doe

28 Tickets Resolved

#2